Fast and Free Shipment

At Ethicstone, every piece is crafted with care and delivered with the same level of attention. From production to delivery, we ensure your jewelry reaches you securely, transparently, and on time, so you can focus on your special moment.

All Ethicstone pieces are carefully crafted and prepared prior to dispatch.

• Orders are typically processed and shipped within 6–8 business days.
• Orders are not processed on weekends or public holidays
• During peak periods, slight delays may occur, but we’ll always keep you informed

All shipments are fully insured and handled by trusted global carriers such as FedEx, DHL, UPS, or USPS, depending on the destination.

Ethicstone offers free worldwide shipping on every order. Express Shipping is available for USD 60. Please note that Express Shipping does not reduce processing time — it only shortens the delivery (transit) portion.
Every order includes a processing/crafting period of 6–8 business days before dispatch. After dispatch:

• Free Shipping: 12–15 days in transit. Total estimated delivery: 18–23 days (processing + transit).
• Express Shipping (At US$60): 6–8 days in transit. Total estimated delivery: 12–16 days (processing + transit).

All delivery timelines are estimates that include crafting and transit, and may vary by design, destination, and external factors such as customs clearance or carrier delays. All shipments require a direct signature upon delivery, and customers must ensure a valid shipping address is provided, and someone is available to receive the package.

For certain regions, including parts of the EU, deliveries may experience additional delays of 3–7 business days.

Once your order has been dispatched, you will receive a shipment confirmation email with tracking details within 24–48 hours, allowing you to monitor your shipment in real time.

Free shipping covers the delivery cost of your order. For our core markets — the United States, the United Kingdom, Canada, and Australia — duties and import taxes are also typically included, so most customers pay nothing extra at delivery. For all other destinations, any duties, import taxes, or customs fees are set by your local authorities, are payable on delivery, and are the customer's responsibility. We recommend checking your country's import rules before ordering.

If customs duties are refused and the shipment cannot be cleared, the parcel may not be returned and could be destroyed by customs authorities. In such cases, the order is non-refundable and non-exchangeable.

Customers are responsible for providing accurate and complete shipping information. Ethicstone is not responsible for delays or losses resulting from incorrect or incomplete addresses.

As all shipments require a signature upon delivery, failed delivery attempts may result in delays or the package being returned. Responsibility for the order transfers to the customer once the package is successfully delivered and signed for.

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control, including customs clearance, weather conditions, or carrier disruptions. Ethicstone is not liable for such delays.

Your order is fully insured.

In the rare event of loss during transit, Ethicstone will arrange a replacement or full refund after verification, so you’re always protected

Need Assistance? Please contact us:

Email: support@ethicstone.com
Phone: +1 (307) 400-9765